If you are an existing customer and need technical support, we are happy you help solve any problems you have and answer to your questions or queries that may arise.

Q: So who should use our customer support system?
A: Existing DDA Clients who have any of the below questions:

• My website has stopped working (urgent!).
• My emails have stopped working (urgent!).
• I would you to make some changes to your website.
• I would like make some changes to my email addresses.
• I have a technical query on updating your website, it may be that you have just forgotten something from the training or you want to do something different on your website.
• I have a technical query with my email newsletter, it may be that you have just forgotten something from the training or you want to create a new one.
• I have a question regarding payments, billing or invoicing for the accounts department.

Not sure how to use the ticket support system? View our Guide